Refund Policy

Refund & Return

Your satisfaction is our mandate. Here is how we manage transitions at Torfy LLC.

This protocol is issued by Torfy LLC, a legally sanctioned U.S. retail operation headquartered in Taylor, Pennsylvania. We maintain rigorous standards for product integrity and customer advocacy.

1. Eligibility Protocols

Conditions governing the acceptance of returned assets:

Defective State

Arrival in compromised condition

Inventory Error

Discrepancy in delivered SKU

Pristine State

Unopened original configuration

Technical Requirements

Operational Window: 30 Standard Days post-delivery
Condition Matrix: Unused, unwashed, original sealed architecture
Validation: Verified Proof of Purchase (Order Index)

Torfy reserves the right to request evidentiary multimedia for claim validation.

2. Asset Exchanges

Facilitating corrections for compromised or misaligned inventory.

Execution Vector

Transmit claim to info@torfy.com with transactional index, anomaly description, and photographic verification.

Verified claims proceed to immediate priority fulfillment.

3. Logistics Allocation

Institutional Coverage

Torfy assumes full logistics liability and issues prepaid documentation for:

Defective InventoryLogistics DamageSystemic Error

Client Assumption

For preference-based reversals, logistics liability rests with the client. Utilize trackable global conduits:

USPSUPSFedEx
Initial logistics fees are non-refundable.
Financial entities may retain processing overheads.

4. Capital Reversion

3–7 Days

Post-inspection protocol: Automated capital reversion to originating financial source.

Inventory Inspection
Institutional Authorization
Dispatch Confirmation

Temporal flow varies based on institutional banking infrastructure.

5. Restricted Assets

Notice of Exclusion

Due to safety, biological hygiene, and digital governance, the following are FINAL SALE:

Perishables
Hygiene Assets
Digital Modules
Custom Archetypes
Capital Cards
Modified State

6. Transit Damage

Notification within 7 Standard Days of acquisition required.

Verification triggers immediate free asset replacement or full capital restoration.

7. Data Accuracy

Logistics failure due to client data inaccuracy (Invalid Address) necessitates additional logistics fees for re-deployment.

Refund Window

Orders are eligible for a complete return within 30 days of delivery receipt.

Pricing Protection

Refunds include full product value. Original shipping fees are institutional and non-refundable.

Support Protocol

Support Architecture – Torfy LLC

1006 Sampson Street, Taylor, PA 18517, USA

info@torfy.com

(570) 891-8780

WhatsApp Enabled

Operational Core

torfy.com

Institutional Policy | Issued By Torfy LLC | U.S. Registered Entity